Submit a Bug Report

Submit your Bug Report using the form below.
A bug report is used to report an error related to a specific page / link. Please be as specific as you can and include as much detail as you can, as per the fields below.
Examples of things you would report with this form:
  • Broken Links
  • Error Messages
  • Unexpected outcome on clicking a button
  • Spelling and Grammar Errors
  • Inconsistencies
  • Something not showing where you think it should be showing (and vice versa - being able to see things you shouldn't)
NB: The current City Story platform does not support Internet Explorer or Microsoft Edge browsers as they are not as standards-compliant as browsers like Chrome, Safari or Firefox.

To allow us to quickly develop and roll out features and minimise the browser testing required, rather use Mozilla Firefox (here) or Google Chrome (here) to access City Story.

For general feedback, including suggestions and compliments, use the General Feedback form.
Go to Feedback Listing



Describe the nature of the bug here.
Whatever bug you are reporting, please include the relevant hyperlink/s.
For errors, record what you were doing, where you were doing it (Paste the link in the text), what you expected to happen and what actually happened.
Try to be as clear and concise as possible. If required, one of our analysts may email you to get further clarification.
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